Communication Management

Assess your knowledge level  on Project Communication Management by attempting the following online test  from PM Expert -20 Randomly Selected Questions

Click to Start  >>>Project Communication  Management - Online Sample Test

Project Communication Management PPTs

Additional Questions

1. The majority of a person’s communication is :
a. Verbal
b. Non-Verbal
c. Documented
d. Unnecessary

2. Communication skills would be used most during which of the following processes?
a. Manage Communication
b. Status Meetings
c. Report Performance
d. Communication Change Control

3. In which process would earned value analysis be used
a. Plan Communication
b. Distribute Information
c. Control Cost
d. Report Project Value

4. John is using forecasting to determine her project’s estimate at complete. What would be the most likely place to include this information?
a. The communication management plan
b. The project activity report
c. The performance reports
d. The stakeholder management report

5. Lessons learned should contain
a. The collective wisdom of the team
b. Feedback from the customers as to what you could have done better
c. Information to be used as an input into administrative closure
d. Analysis of the variance that occurred from the project’s baseline

6. The most important skill for a project manager to have is
a. Good Administrative skills
b. Good Planning skills
c. Good Client-facing skills
d. Good communication skills

7. The process of Manage Stakeholders Engagement is part of which process group?
a. Planning
b. Monitoring and Control
c. Executing
d. Initiating

8. The project you are managing has nine stakeholders. How many channels of communications are there between these stakeholders?
a. 9
b. 8
c. 45
d. 36

9. Which of the following is not an example of formal communication?
a. Contract
b. email
c. Project status report
d. Status meeting

10. Which of the following process is not included in project communication knowledge area?
a. Documenting Project Closure
b. Plan Communications
c. Distribute Information
d. Managing Stakeholder Expectations

11. The sender is responsible for:
a. Confirming the message is understood
b. Ensuring the receiver agrees with the message
c. Scheduling communication exchange
d. Presenting the message in the most agreeable manner

12. You present a status report of your project to the account executive in a meeting. This is an example of:
a. Formal verbal
b. Informal verbal
c. Formal written
d. Informal written'

13. Which communication process is part of Initiating process group?
a. Identify Stakeholders
b. Manage stakeholder engagement
c. Distribute information
d. Plan communication

14. You ask the status of the project from the team lead and the answer tou get is “everything is fine” in a strange tone. This is an example of:
a. Active listening
b. Nonverbal
c. Para lingual
d. Feedback

15. A stakeholder with high interest and low power must be kept Informed of your project’s progress
a. False
b. True

16. There are 15 members in a group. The Project manager realizes that the number of communication channels high. He therefore decides to make smaller groups of 5 members each with one group leader each. The members formally communicate within the group only, while the inter-group communication is through group leaders only. What is the number of communication channels within and across the Groups now (excl. the Project Manager)?
 a.105
 b. 33
 c108
 d. 30

17. There are five teams in a project , each having 5 members including a team lead.The inter team communication happens only through team leads. The number of communication channels are

 a) 60
 b) 300
 c) 85
 d) None of the above


Answers
1. b
2. a
3. c
4. c
5. b
6. d
7. c. Manage Stakeholder Engagement is part of executing process group.
8. d. There will be (9*8)/2 channel of communication.
9. b. Communication via email is not considered a formal communication.
10. a. Document Project Closure is not a process in Project communication knowledge area.
11. a
12. a
13. a
14. c
15. b
16. b
17. a

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